We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I like the size color design. Safe packing fast shipping is satisfied.
L is a good fit for 170/55. Nice fabric, but not cotton so be aware.
The size is smaller than you think A little color difference with the Monitor
I bought it because I liked the design, but I think the beige color is much darker than the photo and gives a plain impression. I want it to be light beige like the picture.
It's as it is on the screen.
Identical to the image except that it mold the body... I'm not too fan, the only thing
The product arrived in perfect condition simply in the photo looks different and does not contain the necklace shown in the sale photo. However, the product is worth what it costs.
I'm pretty.
Absolutely synthetic contraption, made of very shitty material, but the child chose, so I had to take it. Enough for a couple of months, then I think the threads will not stand. Well the price does not bite much.
Did not guess with the size. Take 1 size larger.
Good, thin without insulation
Produits ok
It's a little smaller than I thought.
The clothes are thinner than you think.
The clothes fit well, no color difference, just like the picture
Very nice! I'm 1.81 cm and 75 kg.. XXL is perfect. The store delivers goods quickly and the package arrives intact
Very good, accurate size.Soft and breathable fabric, suitable for daily wear
Great value for money. pretty good.My height is 178cm and weight is 75kg. The store recommended me to buy XXL
It Delivery Quickly,the sweatshirt is in size, you can safely take on the size more, if used, the oversize, the fabric is pleasant, soft I was very satisfied, recommended
Great. I received the package in 7 days and asked my son to try it out. It's very suitable. I plan to buy another sweater of other styles. This store is very good. I recommend it
It is a regular size.
Thank you store, a very good product I like
Small, took the size XL 50 size 170 height. In fact rather S. For size 46 height 164
A little more sleazy than in the picture .. cheap Tina is clothes. I was buying to put on my husband, but I thought it was a factory uniform.
too small