We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Beautiful necklace, has good presence Looks like good material, arrived well packed and arrived quickly.
^ Very beautiful and stylish necklace. Good quality. Not as voluminous as it seems in the photo, but it looks great. There is a length adjuster. Due to the central suspension 2 × 1,2, larger and more original, similar to a necklace with a Rine pendant. I liked it very much. Great set with my earrings. Fast delivery and well packed. Thank you. I recommend it.
Beautiful design looks good quality the small but pretty buttersasbson
The quality is very good and the design Nice
I had to adjust some perlites because they would sinus out
Very beautifulRecommend, fast delivery
The necklace is great, it looks pretty on a dark neck!
Received v fast and well packed,all ok, some items like about 4 necklaces repeat purchased since i loved it. And added new styles..Excellent shopping experience,highly recommend!!!Thankyou
ExcellentAll this beautiful charm me❤️I arrive before the estimated date without a doubt I will order again
Very satisfied, the product is first, I recommend store
I'm in love with it. My sister wants to steal it lol
Very beautiful necklace, however, a little smaller than I expected, the largest pendant is only 1 centimeter in diameter
Fast shipping I love I recommend it
I received well before the expected date the quality very well thank you very much for the store
It's for gift but it looks very well done and good quality Let's hope they like it and last long
Beautiful. I hope it does not get ugly
Good quality ☺️
Beautiful and good quality I will order more models
It is beautiful and quality. Thanks for the present. Success Stories
My husband is delighted☺Thanks to the store